Dashboard

Help

Support

Open a ticket. Put your server ID first.

Tickets

  1. Open a ticketSelect a topic and provide your server ID.
  2. Server ID firstThe first field is your Discord server ID. Tickets without it get closed.
  3. One at a timeClose yours before opening another.

Start here

First hourInvite, raise the role, then the four commands that matter.StatusSee if commands, the dashboard, and music are up.UpdatesWhat changed.SecurityWho can run staff tools, and what we store.Error codesCopy the 0x code and send it with your server ID.Staff accessWho can run staff commands, and how the owner grants a key.

Common issues

Prefix, role height, music bots, and tickets.

Commands do not respond

Check the prefix with ,prefix. The default is a comma. If near is muted or cannot see the channel, it will not reply.

CommandsFirst hour
near says I am missing a permission

Staff tools need Discord Administrator, antinuke admin, or a fake permission on a role you hold. Member reward roles do not unlock moderation. Grant access with ,fp add.

Staff accessSecurity
Mutes, roles, or vanity do not apply

near's role has to sit above the roles it manages. Drag it up in Server Settings, Roles.

First hour
Music is silent

Run ,addbots and approve each music bot. Join a voice channel, then ,play. The main near invite does not sit in voice.

Setup guides
The dashboard does not say Configure

Only the Discord owner and antinuke admins see Configure. Sign in with that account.

Dashboard
Did an update change my server?

No. Updates never rewrite your roles or channels. Run ,reload when you want the latest filter and antilink updates.

SecurityUpdates
My ticket was closed right away

You can hold one open ticket. Put your server ID in the first field. Close an old ticket before opening another.

I got an Error Code embed

Copy the 0x code. Open a ticket. Put your server ID first, then the code. Do not send a stack trace. The embed does not include one.

Error codes
I cannot share my voice channel

Only the owner can run ,vc share. The other person has to already be in that call. Bots and people who already hold the room cannot be added.

Commands
Filter and antilink are not the same

,filter blocks slurs, scams, and severe content. ,antilink blocks invite links. Turn on the one you need, or both.

Setup guides
How do I see if near is down?

Open the status page. Live health is only there, not in Discord.

Status
near is missing from my server

Use Get bot, pick the server, and approve Administrator. Then move near above the roles it has to manage.

Get botFirst hour

Still stuck

Get botFAQStatus